Vinted Shoppers Voice Frustration Over Sizing Modifications
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
This online marketplace has revised its measurement guidelines for women's and children's clothes without notifying all shoppers about the modification.
Online Platforms Backlash
Countless users and merchants have taken to social media claiming that product pages now present an altered size classification versus the original listing as a result of the reclassification.
The platform stated the new system was more in line with other platforms.
They have suggested members to examine their items and manually change the size when needed, which has left users frustrated.
Sizing System Modifications
Previously, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size used to be a 12 but currently displays as UK 16-18.
Member Accounts
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, located in Scotland, said garments she listed with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Manual Updates
A different user, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she stated.
Service Background
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: previously, the service retracted a modification concerning shipment methods after backlash from users.
